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Welltory subscription: which one to choose, how to cancel or get a refund, and how to delete your data

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Written by Mark
Updated this week


What types of subscriptions does Welltory offer

Welltory offers two main subscription plans, plus a free trial:

  1. Free Trial gives you temporary access to Welltory’s advanced features. You’ll see how many free days and measurements you have left. Once the trial ends, you’ll still be able to use the free version of the app, which allows one daily measurement with limited analysis.

  2. Welltory Plus unlocks core features, including basic data analysis and functionality.

  3. Welltory Premium gives you unlimited access to all features, including deeper health analysis, unlimited device and app integrations, and personalized recommendations.

Free Trial

After your first measurement in Welltory, you’ll get a 3-day (72-hour) free trial of all premium features — a great way to explore everything the app has to offer.

What’s included in the trial:

  • In-depth health analysis. Full reports on HRV (21 metrics), blood pressure, sleep, and more.

  • Daily scores for Energy, Health, and Stress in Today screen.

  • Experiments. Try breathing exercises or workouts and see how your body responds.

  • Full access to breathing practices — and you’ll keep them even after the trial ends.

  • Sync with other services: Apple Health, Health Connect, Samsung Health.

  • Tests and manual data entry. Access 50+ tests, log pressure, weight, mood, and tags manually.

When the trial ends, you’ll still have access to the app, but with limited functionality. You’ll be able to take one HRV measurement per day, and the report will show only 5 basic metrics instead of 21. Sleep and blood pressure reports will also be simplified, without advanced insights or recommendations. Experiments will be disabled, and your measurement history will be limited to the past 30 days — anything older will be deleted unless you export your data in advance.

Welltory Plus

Welltory Plus is a referral-based plan that gives you access to some Premium features for free. Invite friends to join Welltory, and you’ll both unlock expanded functionality without a paid subscription.

To activate Plus, your friend must register using your unique link and take at least one HRV measurement.

Welltory Plus is a great way to explore premium features with people close to you — and make the most of the app without committing to a subscription. A few things to keep in mind:

  • Your invitee must be a new user.

  • You need to be on the free plan to activate Plus.

  • You can invite up to 12 people.

  • The referral program isn’t available during your 3-day free trial.

With Welltory Plus, you’ll get access to basic HRV analytics and some Premium features, like detailed sleep reports. It’s an easy way to get started with Welltory’s advanced tools and start tracking your health without a subscription.

Welltory Premium

Welltory Premium is the full-access subscription for deep health tracking and personalized insights. With Premium, you can measure HRV throughout the day using your phone’s camera, smartwatches, or a heart rate monitor, get personalized tips to reduce stress, improve sleep, manage anxiety, and recover better, Understand your habits and lifestyle — the app highlights what impacts your well-being and helps you make meaningful changes.

What’s included in Welltory Premium:

  • Full HRV analysis (21 metrics), unlimited measurements.

  • Personalized blood pressure analysis with insights.

  • Personalized sleep analysis.

  • Activity and workout analysis.

  • Unlimited Echo bedtime stories to help you fall asleep.

  • Daily scores and detailed reports on Health, Battery, and Pressure.

  • Personalized daily move goals and yesterday’s move report.

  • And much more — read more in our Premium article.

With Welltory Premium, the app becomes your personal health analyst and coach, not just tracking your data, but helping you take control of your health and quality of life.

How to cancel a Premium subscription and get a refund

Subscription cancellation

  • If purchased through the App Store, cancel via your Apple ID settings or contact Apple Support.

  • If purchased through Google Play, cancel via your Google Play subscriptions.

  • If purchased on the Welltory website or with a promo code, log in to your account at welltory.com, go to the subscriptions section, and click Cancel.

In all cases, canceling stops auto-renewal for the next billing cycle. Your current subscription stays active until the end of the paid period. For example, if you purchased a yearly plan on May 23, 2025, and canceled a month later, your subscription will remain active until May 23, 2026 — it just won’t renew for another year.

For step-by-step instructions, check our article on managing your subscription.

Refund policy

Welltory’s Refund Policy includes the following:

  • You can request a refund within 14 days of your first subscription payment.

  • If you were charged for a renewal, you can request a refund within 48 hours of the charge.

  • We offer full refunds for annual subscriptions only.

  • If your subscription was purchased via the App Store, Apple handles all refunds, and you’ll need to contact their support team.

To request a refund from Welltory, go to Menu Report a Problem in the app and send us a message.

How to delete your account or specific data

You can delete your account — and all associated data — through the Welltory app or website.

To delete your account (no active subscription) in the mobile app:

  • Go to MenuAccount.

  • Scroll down and tap Delete Account.

  • Confirm deletion.

In the web version:

  • Go to your Profile.

  • Click Delete Account.

  • Confirm deletion in the pop-up window.

If you have an active Premium subscription, you won’t be able to delete your account yourself. You can either:

  • Wait for your subscription to expire and then follow the steps above.

  • Or contact us via MenuReport a Problem, and we’ll switch your account to the free plan so you can delete it.

Want to delete specific data (like Meta platform data) without deleting your account? Send us a message via MenuReport a Problem in the app, or email us at [email protected] from the email address linked to your account.

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