What types of subscriptions does Welltory offer
Welltory offers two main subscription plans, plus a free trial:
Free Trial gives you temporary access to Welltory’s advanced features. You’ll see how many free days and measurements you have left. After the trial ends, you can still use the free version of the app, which allows one daily measurement with limited analysis.
Welltory Premium gives you unlimited access to all features, including deeper health analysis, unlimited device and app integrations, and personalized recommendations.
Annual Premium with Monthly Installments gives you the same Premium features as the annual plan, but lets you pay in 12 equal monthly payments instead of paying the full price upfront. This is an annual commitment, not a monthly subscription, subject to the refund and cancellation terms below. It doesn't renew automatically and is available only in selected countries.
Free Trial
After your first measurement in Welltory, you’ll get a 3-day (72-hour) free trial of all premium features — a great way to explore everything the app has to offer.
What’s included in the trial:
In-depth health analysis. Full reports on HRV (21 metrics), blood pressure, sleep, and more.
Daily Energy, Health, and Stress scores on the Today screen.
Experiments. Try breathing exercises or workouts and see how your body responds.
Full access to breathing practices — and you’ll keep them even after the trial ends.
Sync with other services: Apple Health, Health Connect, Samsung Health.
Tests and manual data entry. Access 50+ tests, log pressure, weight, mood, and tags manually.
When the trial ends, you’ll still have access to the app, but with limited functionality. You’ll be able to take one HRV measurement per day, and the report will show only 5 basic metrics instead of 21. Sleep and blood pressure reports will also be simplified, without advanced insights or recommendations. Experiments will be disabled, and your measurement history will be limited to the past 30 days — anything older will be deleted unless you export your data in advance.
Welltory Premium
Welltory Premium is the full-access subscription for deep health tracking and personalized insights. With Premium, you can measure HRV throughout the day using your phone’s camera, smartwatches, or a heart rate monitor, get personalized tips to reduce stress, improve sleep, manage anxiety, and recover better, and understand your habits and lifestyle — the app highlights what impacts your well-being and helps you make meaningful changes.
What’s included in Welltory Premium:
Full HRV analysis (21 metrics), unlimited measurements.
Personalized blood pressure analysis with insights.
Personalized sleep analysis.
Activity and workout analysis.
Unlimited Echo bedtime stories to help you fall asleep.
Daily scores and detailed reports on Health, Battery, and Stress.
Personalized daily move goals and yesterday’s move report.
And much more — read more in our Premium article.
With Welltory Premium, the app becomes your personal health analyst and coach, not just tracking your data, but helping you take control of your health and quality of life.
Annual Premium — Monthly Installments
Important:
This is an annual commitment paid in 12 equal monthly installments.
Early cancellation does not normally stop remaining payments. The refund and cancellation terms below apply.
This plan is available only in selected countries and will appear at checkout if you’re eligible.
How does it work?
The first payment is charged at checkout, followed by 11 automatic monthly payments.
Premium access starts after your first successful payment.
The subscription doesn't renew automatically. You'll need to purchase a new plan after one year.
Can I cancel and get a refund?
You can cancel at any time by contacting our support team. Cancelling your subscription does not stop the remaining installment payments, except under the refund guarantee below or where applicable law or local cancellation terms require future payments to stop.
If future payments stop under applicable law or local cancellation terms, all unpaid installments and payment retries are cancelled, and Premium access continues until the end of your paid monthly period. If installments continue, Premium access remains available for the rest of the annual commitment term, subject to successful payment.
If this is your first subscription, you can request a refund through our support team within 14 calendar days of your first successful payment. We'll refund that payment, end your Premium access, and cancel all remaining installments.
After 14 days, payments already made are non-refundable, except where required by law. Later installments don't start a new 14-day money-back guarantee period.
Uninstalling the app doesn't cancel your subscription or stop payments. Please contact our support team to cancel.
What if a payment fails?
First 3 days: Premium access remains active.
After 3 days: Access is suspended while we retry the payment.
After 20 days: If the payment remains unpaid, your subscription closes. No further charges will be attempted, and the remaining balance won't be collected.
If installments remain payable, paying the missed installment before closure restores your Premium access. Any suspension won't extend your subscription period.
To request cancellation during this process, contact our support team. The cancellation terms above apply to any remaining installments and payment retries.
What if I purchase Lifetime?
Purchasing Lifetime Premium automatically cancels all remaining annual installments. Previous payments aren't refunded or credited toward Lifetime.
Need help?
For cancellations, refunds, payment issues, or if your Premium access hasn't been restored after a successful payment, please contact our support team via email at [email protected] or by using the following instructions:
Open the Welltory app, go to Menu, scroll down to the bottom of the screen, tap Report a problem, describe your request, and tap Send.
How to cancel a Premium subscription and get a refund
Subscription cancellation
If purchased through the App Store, cancel via your Apple ID settings or contact Apple Support.
If purchased through Google Play, cancel via your Google Play subscriptions.
If purchased on the Welltory website or with a promo code (except Annual Premium with Monthly Installments), log in to your account at welltory.com, go to the subscriptions section, and click Cancel.
For subscriptions that renew automatically, canceling stops auto-renewal for the next billing cycle. Your current subscription stays active until the end of the paid period. For example, if you purchased a yearly plan on May 23, 2025, and canceled a month later, your subscription will remain active until May 23, 2026 — it just won’t renew for another year.
Annual Premium with Monthly Installments: Contact our support team to cancel or request a refund. Early cancellation does not normally stop remaining installments, except where applicable law or local cancellation terms require future payments to stop. This plan doesn't renew automatically. For details, see “Can I cancel and get a refund?” above.
For step-by-step instructions for other subscription plans, check our article on managing your subscription.
Refund policy
Welltory’s Refund Policy includes the following:
If this is your first subscription, you can request a refund within 14 calendar days of your first successful payment.
If you were charged for a renewal, you can request a refund within 48 hours of the charge. This does not apply to Annual Premium with Monthly Installments.
We offer full refunds only for annual subscriptions.
For Annual Premium with Monthly Installments, the 14-day money-back guarantee covers the first installment. After this period, payments already made are non-refundable, except where required by law. Later installments don't start a new guarantee period.
If your subscription was purchased via the App Store, Apple handles all refunds, and you’ll need to contact their support team.
This policy doesn't limit any refund rights you have under applicable law.
To request a refund from Welltory, go to Menu → scroll down → Report a Problem in the app and send us a message.
How to delete your account or specific data
You can delete your account — and all associated data — through the Welltory mobile app or web app.
To delete your account (no active subscription) in the mobile app:
Go to Menu → Account.
Scroll down and tap Delete Account.
Confirm deletion.
In the web app:
Go to your Profile.
Click Delete Account.
Confirm deletion in the pop-up window.
If you have an active Premium subscription, you won’t be able to delete your account yourself. You can either:
Wait for your subscription to expire and then follow the steps above.
Or contact us via Menu → scroll down → Report a Problem, and we’ll switch your account to the free plan so you can delete it.
Want to delete specific data (like Meta platform data) without deleting your account? Send us a message via Menu → scroll down → Report a Problem in the app, or email us at [email protected] from the email address linked to your account.