What types of subscriptions does Welltory offer
Welltory offers two main subscription plans, plus a free trial:
Free Trial gives you temporary access to Welltory’s advanced features. You’ll see how many free days and measurements you have left. After the trial ends, you can still use the free version of the app, which allows one daily measurement with limited analysis.
Welltory Premium gives you unlimited access to all features, including deeper health analysis, unlimited device and app integrations, and personalized recommendations.
Annual Premium with Monthly Installments gives you the same Premium features as the annual plan, but lets you pay in 12 equal monthly payments instead of paying the full price upfront. This is an annual commitment, not a monthly subscription. It doesn't renew automatically and is available only in selected countries.
Free Trial
After your first measurement in Welltory, you’ll get a 3-day (72-hour) free trial of all premium features — a great way to explore everything the app has to offer.
What’s included in the trial:
In-depth health analysis. Full reports on HRV (21 metrics), blood pressure, sleep, and more.
Daily Energy, Health, and Stress scores on the Today screen.
Experiments. Try breathing exercises or workouts and see how your body responds.
Full access to breathing practices — and you’ll keep them even after the trial ends.
Sync with other services: Apple Health, Health Connect, Samsung Health.
Tests and manual data entry. Access 50+ tests, log pressure, weight, mood, and tags manually.
When the trial ends, you’ll still have access to the app, but with limited functionality. You’ll be able to take one HRV measurement per day, and the report will show only 5 basic metrics instead of 21. Sleep and blood pressure reports will also be simplified, without advanced insights or recommendations. Experiments will be disabled, and your measurement history will be limited to the past 30 days — anything older will be deleted unless you export your data in advance.
Welltory Premium
Welltory Premium is the full-access subscription for deep health tracking and personalized insights. With Premium, you can measure HRV throughout the day using your phone’s camera, smartwatches, or a heart rate monitor, get personalized tips to reduce stress, improve sleep, manage anxiety, and recover better, and understand your habits and lifestyle — the app highlights what impacts your well-being and helps you make meaningful changes.
What’s included in Welltory Premium:
Full HRV analysis (21 metrics), unlimited measurements.
Personalized blood pressure analysis with insights.
Personalized sleep analysis.
Activity and workout analysis.
Unlimited Echo bedtime stories to help you fall asleep.
Daily scores and detailed reports on Health, Battery, and Stress.
Personalized daily move goals and yesterday’s move report.
And much more — read more in our Premium article.
With Welltory Premium, the app becomes your personal health analyst and coach, not just tracking your data, but helping you take control of your health and quality of life.
Annual Premium — Monthly Installments
You can pay for your annual Welltory Premium subscription in 12 equal monthly installments instead of paying the full price upfront.
Important: This is an annual subscription, not a monthly plan. By purchasing it, you agree to pay the full annual price.
How does it work?
The first payment is charged at checkout, followed by 11 monthly payments.
Premium access starts after your first successful payment.
The subscription doesn't renew automatically. You'll need to purchase a new plan after one year.
For example, a $99 annual subscription costs $8.25 per month.
This payment option is available only in selected countries and will appear at the payment screen if you're eligible.
Can I cancel and get a refund?
Within 14 calendar days of your first payment, you can request a refund through our support team. We'll refund your first payment, end your Premium access, and cancel all remaining installments.
After 14 days, you can't get a refund or cancel remaining payments if you change your mind or stop using the app. Each installment is part of the annual price, so subsequent payments don't start a new refund period.
Deleting the app doesn't cancel your payment obligations.
What if a payment fails?
First 3 days: Premium access remains active.
After 3 days: Access is suspended while we retry the payment.
After 20 days: If the payment remains unpaid, your subscription closes. No further charges will be attempted, and the remaining balance won't be collected.
Paying the outstanding balance before closure restores your Premium access. Any suspension won't extend your subscription period.
What if I purchase Lifetime?
Purchasing Lifetime Premium automatically cancels all remaining annual installments. Previous payments aren't refunded or credited toward Lifetime.
Need help?
For cancellations, refunds, payment issues, or if your Premium access hasn't been restored after a successful payment, please contact our support team:
Open the Welltory app, go to Menu, scroll down to the bottom of the screen, tap Report a problem, describe your request, and tap Send.
How to cancel a Premium subscription and get a refund
Subscription cancellation
If purchased through the App Store, cancel via your Apple ID settings or contact Apple Support.
If purchased through Google Play, cancel via your Google Play subscriptions.
If purchased on the Welltory website or with a promo code, log in to your account at welltory.com, go to the subscriptions section, and click Cancel.
In these cases, canceling stops auto-renewal for the next billing cycle. Your current subscription stays active until the end of the paid period. For example, if you purchased a yearly plan on May 23, 2025, and canceled a month later, your subscription will remain active until May 23, 2026 — it just won’t renew for another year.
Annual Premium with Monthly Installments: This plan doesn't renew automatically. You can request cancellation and a refund within 14 calendar days of your first payment. After 14 days, you can't cancel the remaining payments if you change your mind or stop using the app, as you're committed to paying the full annual price.
For step-by-step instructions, check our article on managing your subscription.
Refund policy
Welltory’s Refund Policy includes the following:
You can request a refund within 14 days of your first subscription payment.
If you were charged for a renewal, you can request a refund within 48 hours of the charge. This does not apply to Annual Premium with Monthly Installments.
We offer full refunds only for annual subscriptions.
If your subscription was purchased via the App Store, Apple handles all refunds, and you’ll need to contact their support team.
To request a refund from Welltory, go to Menu → scroll down → Report a Problem in the app and send us a message.
How to delete your account or specific data
You can delete your account — and all associated data — through the Welltory mobile app or web app.
To delete your account (no active subscription) in the mobile app:
Go to Menu → Account.
Scroll down and tap Delete Account.
Confirm deletion.
In the web app:
Go to your Profile.
Click Delete Account.
Confirm deletion in the pop-up window.
If you have an active Premium subscription, you won’t be able to delete your account yourself. You can either:
Wait for your subscription to expire and then follow the steps above.
Or contact us via Menu → scroll down → Report a Problem, and we’ll switch your account to the free plan so you can delete it.
Want to delete specific data (like Meta platform data) without deleting your account? Send us a message via Menu → scroll down → Report a Problem in the app, or email us at [email protected] from the email address linked to your account.