What can you contact Welltory’s technical support about

Free users can contact support staff to ask about: 

  • General app navigation

    In case if you’re looking for directions or general information about the app.

  • Bugs and errors 

    Something’s broken? Noticed a typo? Let us know about it, we’ll make sure that it’s getting handled 

  • Feedback and suggestions 

  • Data and account-related questions

What can Welltory Pro users contact customer support about: 

  • Billing and subscription related questions

    Subscription plans, refunds, or, maybe, you’ve accidentally deleted your subscription receipt? Let us know

  • Questions related to Pro features

    Want to know, how your 2nd favorite app can work with us? It already does, but you got questions? We’re here for you.

What can researchers contact us about:

  • General questions about scientific aspects of our app

  • Data uploads for multiple people (IMPORTANT — this feature is paid for separately, and isn’t  included in Pro subscription)

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