What can you contact Welltory’s technical support about
Free users can contact support staff to ask about:
- General app navigation
In case if you’re looking directions or general information about the app.
- Bugs and errors
Something’s broken? Noticed a typo? Let us know about it, we’ll make sure that it’s getting handled
- Feedback and suggestions
- Data and account-related questions
What can Welltory Pro users contact customer support about:
- Billing and subscription related questions
Subscription plans, refunds, or, maybe, you’ve accidentally deleted your subscription receipt? Let us know
- Questions related to Pro features:Want to know, how your 2nd favorite app can work with us? It already does, but you got questions? We’re here for you
What can researchers contact us about:
- General questions about scientific aspects of our app
- Data uploads for multiple people (IMPORTANT - this feature is paid for separately, and isn’t included in Pro subscription)