What can you contact Welltory’s technical support about
Free users can contact support staff to ask about:
General app navigation
In case if you’re looking for directions or general information about the app.
Bugs and errors
Something’s broken? Noticed a typo? Let us know about it, we’ll make sure that it’s getting handled
Feedback and suggestions
Data and account-related questions
What can Welltory Pro users contact customer support about:
Billing and subscription related questions
Subscription plans, refunds, or, maybe, you’ve accidentally deleted your subscription receipt? Let us know
Questions related to Pro features
Want to know, how your 2nd favorite app can work with us? It already does, but you got questions? We’re here for you.
What can researchers contact us about:
General questions about scientific aspects of our app
Data uploads for multiple people (IMPORTANT — this feature is paid for separately, and isn’t included in Pro subscription)