What can you contact Welltory’s technical support about

Free users can contact support staff to ask about: 

  • General app navigation

In case if you’re looking directions or general information about the app.  

  • Bugs and errors 

Something’s broken? Noticed a typo? Let us know about it, we’ll make sure that it’s getting handled 

  • Feedback and suggestions 
  • Data and account-related questions

What can Welltory Pro users contact customer support about: 

  • Billing and subscription related questions

Subscription plans, refunds, or, maybe, you’ve accidentally deleted your subscription receipt? Let us know

  • Questions related to Pro features:Want to know, how your 2nd favorite app can work with us? It already does, but you got questions? We’re here for you

What can researchers contact us about: 

  • General questions about scientific aspects of our app
  • Data uploads for multiple people (IMPORTANT - this feature is paid for separately, and isn’t  included in Pro subscription)
Did this answer your question?