The Welltory web app is a convenient way to work with your health data on a bigger screen. It lets you update your personal details, check your subscription and payment history, download your measurement archive, review charts, and take educational courses. This format is especially helpful when you want to take a closer look at your trends, prepare for a consultation with a specialist, or simply tidy up your account settings.
Below, we’ve put together answers to the most important questions so you can get the most out of your web app.
What is the Welltory web app?
The web app is the online version of your Welltory account, accessible from any device right in your browser. It’s designed to make managing your data easier—from personal info and subscription details to in-depth analytics and downloadable results.
In the web app, it’s much simpler to:
adjust your profile settings,
review your payment history,
download archives of your measurements,
explore courses and articles on a bigger screen,
view long-term charts,
work with your data when you have a computer handy instead of your phone.
How does the web app differ from the mobile app?
Welltory’s core features still live in the mobile app: measurements, daily reports on sleep, stress, activity, or your energy battery, notifications, integrations, and more.
The web app works as your account’s command center. Here, you can:
check whether your payment went through,
see what type of subscription you have,
view and download your data,
explore educational courses and articles,
manage your personal information,
access help center resources.
It complements the app — it doesn’t replace it.
How do I access the web app, and do I need a separate login/password?
You don’t need a separate login or password. Just sign in to the web app using the same credentials you use in the Welltory app.
Why do I see a QR code in the web app?
The QR code gives you a quick way to jump into the Welltory mobile app. Scan it with your phone’s camera to:
install the app if you haven’t yet,
quickly switch from the web app to the mobile one to continue taking measurements or check your reports.
What can I update in the Profile and Personal data sections?
You can edit the following:
your name,
profile photo,
company name,
gender,
date of birth,
weight,
height,
measurement system.
Keep in mind that your email can’t be changed — it’s your unique user identifier. This is how the app “recognizes” you and personalizes your reports. We also use your email to send important notifications, password-reset instructions, and tailored offers.
If you’ve forgotten the password for your email or don’t remember which email you used to sign up, check out our article “I can't log into the app. What should I do?”
Can I delete my account in the web app?
Yes. In the Profile section, you’ll find a Delete account button. When you delete your account, all your data is erased — measurements, stats, integrations, and payment history. If you ever change your mind, you can create a new account afterward.
We cover account deletion in more detail in a separate article.
Where can I see my payment history?
In the Transaction history tab. There, you’ll find:
your active and past subscriptions,
payment dates,
your plan details.
Can I download my data?
Yes, you can download an archive with all your data. Just go to the Personal data tab and click Get new archive. It will be prepared within 24 hours and sent to your email.
What’s included in the data archive?
The archive contains everything related to your activity in Welltory, including:
heart rate variability measurements,
stress and energy metrics,
sleep data,
activity and workouts,
data from connected devices and apps,
productivity indicators,
information from the Health section.
This format is especially convenient if you want to:
share your data with a doctor or coach,
analyze it on your own,
create a personal backup.
Can I export my data regularly?
Yes — you can generate new archives as often as you need. There’s no automatic scheduled export yet, but creating a new archive only takes a couple of seconds.
Where can I find Welltory courses in the web app?
You can access them in the Academy section located in the bottom menu of the web app.
There, you’ll find courses and articles designed to help you better understand your health.
Topics we cover include:
HRV,
stress & energy,
productivity,
activity & workouts,
sleep,
meditation,
nutrition,
health,
sex & relationships,
habits & addictions.
What charts are available in the web app?
On the web app, you’ll find the same charts that appear in the My Data section of the app:
HRV,
activity,
productivity,
workouts,
sleep,
meditation,
health,
environment,
nutrition.
You can view long-term trends (weeks, months, years), explore peaks and dips, click on any specific chart, and export it separately as a CSV file.
A larger screen makes it especially convenient to analyze your progress and prepare for a consultation.
What should I do if the web app won’t open?
Try the following:
refresh the page,
open the site in a different browser.
If the issue persists, contact our support team via Menu → Report a Problem — we’ll be happy to help.