When you sign up for Welltory, the email you provide becomes your unique ID. We send notifications, password resets and profitable offers to this email. To always have access to your Welltory account, make sure you remember and have access to the password for the email you provide.
How do I know which email I registered my account with?
If you've forgotten which email you registered your account with, unfortunately we can't help you. Try searching for emails from Welltory in your inbox so you can find the correct address.
If you signed up with an Apple ID, you may be using a hidden email that ends in @privaterelay.appleid.com as your login.
To check this:
On your iPhone, go to Settings → iCloud.
Then go to Hide My Email.
Here you will see the list of apps using your hidden Apple ID emails. Find Welltory there.
In the Hide My Email field, you will see your hidden Apple ID associated with your Welltory account.
Can I change the email linked to my account?
Unfortunately, it is not possible to change the email your account is linked to, as it is a unique user ID.
What should I do if I can't log in to the email to which my account is linked?
If you’re using the free version of Welltory and have lost access to your email, we recommend simply creating a new account with your new email address.
If you’re a Welltory Premium user and no longer have access to your email, unfortunately, we can’t transfer your subscription to a new account. However, you can still use the app until your subscription expires, though notifications will be sent to your inaccessible email.
If you decide to create a new account, don’t forget to cancel your old subscription to avoid any unwanted charges for automatic renewal.