You may have already noticed that not all of your Samsung Health data is synced with Welltory. This is because Samsung hasn't given us access to automatically sync all data types yet. However, you can do this by hand. There are two options:

If Samsung Health is connected with Welltory

1. Open Samsung Health and proceed to side menu

2. Tap Settings icon

3. Tap About Samsung Health.
4. Tap your version number 10 times in a row, and you should see *(Developer Mode)* pop up next to it.

5. Go back to Settings and go to Data permissions.

6. Find Welltory on the list of apps and turn on all permissions.

If Samsung Health is not connected with Welltory

1. Open Samsung Health and proceed to side menu
2. Tap Settings icon
3. Tap About Samsung Health.
4. Tap your version number 10 times in a row, and you should see *(Developer Mode)* pop up next to it.
5. Go to Data in Welltory, select Samsung Health from the Recommended category, and connect it.
6. Allow access to all data.

After this, you'll see all the data you have in Samsung Health on your charts. If you want to turn off Developer Mode, just tap your version number 10 times again.

In case of any problems with the app, you can send us a bug report:

  • If you're viewing this article on a computer, open Welltory on your phone, go to Menu → Settings → Report a problem, briefly describe your issue, and send us a report.

  • If you're viewing this article on your mobile device, follow this link, briefly describe your issue, and send us a report.

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